Customer Service/Logistics Coordinator

Job reference - 374

Location - Stockbridge, Hampshire

Salary - £25,000 - £28,000 + bonus + benefits

Job type - Permanent

Working Hours - Mon-Fri

A fantastic opportunity has become available for a Customer Service Coordinator looking to join a forward-thinking business, based in Stockbridge, Hampshire.

Key skills required for a Customer Service/Logistics Coordinator:

• Great customer service skills.

• Common sense approach to problem solving

• Able to prioritise effectively

• Ability to calmly manage operational issues as they arise

• Ability to work both independently and as part of a small team

• Excellent all-round communication skills

• Well organized and comfortable managing multiple projects simultaneously

• Comfortable representing the company externally

• Be quick thinking and able resolve problems with enthusiasm

• Able to come up with new ideas / ways of working and implement them.

• Strong desire to learn, grow, and succeed.

• Use of excel word and MS office

Key responsibilities for a Customer Service/Logistics Coordinator:

• Engage with customers to organise and support deliveries of fuel.

• Effectively managing customer expectations in line with achievable operational service levels

• Work with haulage contractors to arrange collections and deliveries.

• Reconcile fuel movements, ensuring an audit trail from fuel terminal to client site

• Develop strong working relationships with key staff at terminal operators, haulage companies and customers.

• Ensure high level of customer service.

• Be a day to day face of the company for our client base.

So, if you are a Customer Service Coordinator and looking to join a business that is continuing to grow and would like to work for an organisation that looks after its staff then please apply now!